“What about my insurance?”
For a covered loss, your insurance pays for the work — and we manage the entire claim for you, from documenting the damage to meeting your adjuster in Hicksville.
Three generations, family-owned 40+ years on Long Island On-site in under 60 minutes
We handle your insurance claim, start to finish
Hicksville, Nassau County · On-site in under 60 minutes
Disasters don't keep business hours. A real member of our family answers the phone 24/7 and we're on-site in under 60 minutes — to board up, stabilize, and stop the damage from spreading.
Family-owned & operated since 1983 · Licensed General Contractor · Fully insured



Suffolk County HIC #H-39507 · Nassau County HIC #2017288-DCA · NYC DCA HIC #H18G6130000 · IICRC Firm #66387 · Licensed General Contractor · Fully insured
Hicksville · Nassau County
Hicksville is a central Nassau hub of established single-family homes. A lot of Hicksville’s housing stock is established, single-family homes — finished basements, aging plumbing, and the wear that comes with time — exactly the conditions where a small problem becomes a big one fast. From our Ronkonkoma base we stage crews across Nassau County, built to reach Hicksville in under 60 minutes, day or night.
Hicksville is a central-Nassau hub of established postwar homes set inland, where the common calls are burst supply lines, appliance and water-heater failures, and storm-driven roof leaks.
When something has just happened, the first hour decides how bad it gets. Our emergency service exists for exactly that hour: a real person answers — never voicemail, never a 1-800 queue — tells you what to do right now, and rolls a real crew to your door. We secure the property, stop the spread, and start the work, day or night, 365 days a year.
For a covered loss, your insurance pays for the work — and we manage the entire claim for you, from documenting the damage to meeting your adjuster in Hicksville.
A named, local family that has worked on Nassau County homes for 40+ years — not a rotating crew off a national dispatch. A real person answers the phone, day or night.
What’s included
Pillar 3 · Under 60 minutes
Four steps, every single time — from your call to a crew at your door, all the way through a claim handled for you. The same family from the first minute to the last.
Day or night. We stay calm with you and tell you what to do in the first few minutes.
We roll a real crew — not a subcontractor — to your Hicksville home, fast.
Board-up, water extraction, structural drying — we stop the damage from spreading.
Full reconstruction by our licensed GC team, with your insurance claim managed for you.
Straight answers
From our Ronkonkoma base we stage crews across Nassau County, built to reach Hicksville in under 60 minutes, day or night. A real person answers your call 24/7 and tells you what to do while we’re on the way.
Yes. That's the entire point. You'll reach a member of our family — not voicemail and not a national call center — who will stay calm with you, tell you what to do in the first few minutes, and get a crew moving.
We'll walk you through it on the call — usually that means stopping the water source if it's safe, shutting off power to affected areas if safe, and staying clear of any structural or biohazard danger. Mostly: take a breath. We're already on the way.
We'll be straight with you on the phone about what to expect. For a covered loss, your insurance pays for the work — and we handle the claim. Price is not the thing to worry about in the first hour; stopping the damage is.
Yes — Nassau and Suffolk are our home turf, with crews staged for under-60-minute response, and we reach into the boroughs and Westchester when needed. We've been doing this on the Island since 1983.
From your neighbors
If you’ve got 24/7 emergency response in your Hicksville home right now, call — a real member of our family answers 24/7. Not an emergency yet? Leave your number and we’ll call you back.
24/7 Emergency line (631) 588-1110No pressure, no call center. For a covered loss, your insurance pays for the work — and we handle the entire claim for you.
24/7 · 365 days a year · On-site in under 60 minutes
Request a callback
For non-emergencies. We’ll call you back from a real local number.
Prefer email? info@restorationexperts.com