“What about my insurance?”
For a covered loss, your insurance pays for the work — and we manage the entire claim for you. We document the damage, file the paperwork, and meet your adjuster. You don’t fight that battle alone.
Three generations, family-owned 40+ years on Long Island On-site in under 60 minutes
We handle your insurance claim, start to finish
Nassau & Suffolk · 24/7 · On-site in under 60 minutes
A sewage backup is a biohazard, not just a mess. We clean, sanitize, and decontaminate it the right way — discreetly, with proper protocols, and the claim handled.
Family-owned & operated since 1983 · Licensed General Contractor · Fully insured



Suffolk County HIC #H-39507 · Nassau County HIC #2017288-DCA · NYC DCA HIC #H18G6130000 · IICRC Firm #66387 · Licensed General Contractor · Fully insured
You’re not alone in this
Raw sewage carries bacteria, viruses, and pathogens — what restoration pros call "Category 3" or black water. It is not a wet-vac-and-bleach job. We treat it as the health hazard it is: contain it, remove the contaminated materials, decontaminate and sanitize, and verify the space is safe to use again. Handled properly and without judgment.
For a covered loss, your insurance pays for the work — and we manage the entire claim for you. We document the damage, file the paperwork, and meet your adjuster. You don’t fight that battle alone.
A named, local family — not a rotating crew off a national dispatch. Three generations, family-owned for 40+ years, and a real person on the phone. We’ll see you at the grocery store next week.
What’s included
Pillar 3 · Under 60 minutes
Four steps, every single time — from your call to a crew at your door, all the way through a claim handled for you. The same family from the first minute to the last.
Day or night. We stay calm with you and tell you what to do in the first few minutes.
We roll a real crew — not a subcontractor — to your Long Island home, fast.
Board-up, water extraction, structural drying — we stop the damage from spreading.
Full reconstruction by our licensed GC team, with your insurance claim managed for you.
See the work
Restoration is hard to imagine until you’ve watched a damaged room become a finished one again. Here’s the before and after of a real Long Island home — handled start to finish, claim included.
Featured project
Stabilized fast · rebuilt and claim closed, handled start to finish.
Straight answers
Because it's a genuine health hazard. Sewage contains bacteria and pathogens that become airborne and soak into porous materials. Without proper PPE, containment, and disposal, you risk your health and spread contamination through the home. This is one to leave to crews with biohazard protocols.
Porous materials that absorbed contaminated water — carpet, pad, drywall below the line, some insulation and contents — generally can't be safely salvaged and are removed and disposed of properly. Hard, non-porous surfaces are cleaned and sanitized. We make those calls by protocol, not guesswork.
Sudden sewer or drain backups are often covered, sometimes under a specific backup endorsement. We document the loss and handle the claim — and we'll tell you straight what we're seeing on coverage.
Very. We know a sewage backup is stressful and personal. We show up in unmarked-appropriate professionalism, work efficiently, and treat your home and privacy with respect, start to finish.
From your neighbors
Where we work
We respond to sewage cleanup in towns across Nassau and Suffolk. Find your town:
If it’s happening right now, call — a real member of our family answers 24/7 and we’ll be on the way. Not an emergency yet? Leave your number and we’ll call you back.
24/7 Emergency line (631) 588-1110No pressure, no call center. For a covered loss, your insurance pays for the work — and we handle the entire claim for you.
24/7 · 365 days a year · On-site in under 60 minutes
Request a callback
For non-emergencies. We’ll call you back from a real local number.
Prefer email? info@restorationexperts.com