“What about my insurance?”
For a covered loss, your insurance pays for the work — and we manage the entire claim for you. We document the damage, file the paperwork, and meet your adjuster. You don’t fight that battle alone.
Nassau & Suffolk · 24/7 · On-site in under 60 minutes
Water Damage Restoration
Burst pipe, failed sump, or a slow leak that finally let go — we extract the water and dry the structure before it turns into mold and rot.
- IICRC Certified
- EPA Lead-Safe
- Licensed GC
- Fully Insured
Family-owned & operated since 1983 · Licensed General Contractor · Fully insured
- Ronkonkoma Rotary Club
- Proud Supporter of Local Veterans
Licensed & certified for Water Damage Restoration
Suffolk County HIC #H-39507 · Nassau County HIC #2017288-DCA · NYC DCA HIC #H18G6130000 · IICRC Firm #66387 · Licensed General Contractor · Fully insured
You’re not alone in this
Here’s how we handle water damage.
Water damage gets worse by the hour. The faster the water comes out and the drying starts, the less of your home you lose — and the cleaner your insurance claim is. We bring truck-mounted extraction, commercial air movers, and moisture meters, and we don't leave until the structure reads dry, not just looks dry.
“Who am I letting in my home?”
A named, local family — not a rotating crew off a national dispatch. Three generations, family-owned for 40+ years, and a real person on the phone. We’ll see you at the grocery store next week.
What’s included
Our Water Damage Restoration service covers:
- 24/7 emergency water extraction — truck-mounted and portable
- Structural drying with commercial air movers and dehumidifiers
- Moisture mapping and daily monitoring until the structure reads dry
- Removing unsalvageable drywall, insulation, and flooring to code
- Antimicrobial treatment to stop mold before it starts
- Full reconstruction by our in-house licensed GC team
Pillar 3 · Under 60 minutes
The Restoration Experts Standard
Four steps, every single time — from your call to a crew at your door, all the way through a claim handled for you. The same family from the first minute to the last.
1
You call, a person answers
Day or night. We stay calm with you and tell you what to do in the first few minutes.
2
On-site in under 60 minutes
We roll a real crew — not a subcontractor — to your Long Island home, fast.
3
We stabilize & dry
Board-up, water extraction, structural drying — we stop the damage from spreading.
4
We restore & handle the claim
Full reconstruction by our licensed GC team, with your insurance claim managed for you.
See the work
Hard to picture until you see it.
Restoration is hard to imagine until you’ve watched a damaged room become a finished one again. Here’s the before and after of a real Long Island home — handled start to finish, claim included.
Before
After
Featured project
A Long Island home, handled start to finish
- The problem
- A sudden water damage event that the homeowner had never dealt with before.
- What we did
- On-site inside the hour, stabilized the damage, then full reconstruction by our licensed GC team.
- The claim
- We documented the loss, filed the paperwork, and met the adjuster — the homeowner signed where we told them and nothing else.
Stabilized fast · rebuilt and claim closed, handled start to finish.
Straight answers
Water Damage Restoration — common questions
Does homeowners insurance cover water damage?
Most sudden, accidental water losses — a burst pipe, a failed appliance, a storm-driven leak — are covered. Gradual leaks you knew about generally are not. We document the loss properly and handle the claim paperwork for you, which is exactly what gets a covered claim approved without a fight.
How fast do I need to act?
Within hours. Drywall wicks water upward, flooring warps, and mold can begin in 24–48 hours. That's why we answer in person 24/7 and aim to be on-site in under 60 minutes — the first day is the one that decides how much you keep.
Will you have to tear out my whole floor or walls?
Only what can't be dried and saved. We use moisture meters to make that call with data, not guesswork — drying in place wherever it's safe, removing only what has to go. Then the same family rebuilds what we removed.
Do you handle the insurance company?
Yes — start to finish. We photograph and document the loss, take moisture readings, write the scope, file and manage the paperwork, and meet your adjuster on-site. You focus on your family; we focus on the claim.
From your neighbors
Excellent reviews from Long Island homeowners.
Where we work
Water Damage Restoration across Long Island
We respond to water damage in towns across Nassau and Suffolk. Find your town:
- Huntington
- Smithtown
- Commack
- Babylon
- Ronkonkoma
- Port Jefferson
- Patchogue
- Fire Island
- Islip
- Bay Shore
- Sayville
- Riverhead
- Hauppauge
- Brentwood
- Mastic
- Mastic Beach
- Center Moriches
- Eastport
- Shirley
- Lindenhurst
- Amityville
- Bellport
- Hampton Bays
- Westhampton Beach
- Southampton
- Sag Harbor
- Levittown
- Massapequa
- Hicksville
- Hempstead
- Freeport
- Long Beach
- Island Park
- Oceanside
- Baldwin
- Merrick
- Wantagh
- Seaford
You don’t have to figure this out alone.
If it’s happening right now, call — a real member of our family answers 24/7 and we’ll be on the way. Not an emergency yet? Leave your number and we’ll call you back.
24/7 Emergency line (631) 588-1110No pressure, no call center. For a covered loss, your insurance pays for the work — and we handle the entire claim for you.
24/7 · 365 days a year · On-site in under 60 minutes
Request a callback
For non-emergencies. We’ll call you back from a real local number.
Prefer email? info@restorationexperts.com