“What about my insurance?”
For a covered loss, your insurance pays for the work — and we manage the entire claim for you, from documenting the damage to meeting your adjuster in Shirley.
Three generations, family-owned 40+ years on Long Island On-site in under 60 minutes
We handle your insurance claim, start to finish
Shirley, Suffolk County · On-site in under 60 minutes
When an oil furnace puff-back coats your home in greasy soot, we clean it the right way — surfaces, contents, and air — so it doesn't smear, stain, or come back.
Family-owned & operated since 1983 · Licensed General Contractor · Fully insured



Suffolk County HIC #H-39507 · Nassau County HIC #2017288-DCA · NYC DCA HIC #H18G6130000 · IICRC Firm #66387 · Licensed General Contractor · Fully insured
Shirley · Suffolk County
Shirley is a South Shore Brookhaven community near the bay, with modest homes and flood and storm exposure. Homes near the water in Shirley carry added flood and storm-surge exposure, and we factor that into how we dry, treat, and rebuild — not just patching the symptom, but accounting for where the water comes from. From our Ronkonkoma base we stage crews across Suffolk County, built to reach Shirley in under 60 minutes, day or night.
Shirley sits beside Mastic on Brookhaven’s low South Shore near Moriches Bay, where flooding, storm surge, and the water damage that follows are familiar problems for its older, modest homes.
A puff back happens when an oil-fired furnace or boiler misfires and blows soot through the home — it can look like a fire happened without the fire. The soot is greasy, acidic, and smears easily, so wiping it the wrong way makes it permanent. We clean in the correct sequence, deodorize, and address the source so it doesn't happen again.
For a covered loss, your insurance pays for the work — and we manage the entire claim for you, from documenting the damage to meeting your adjuster in Shirley.
A named, local family that has worked on Suffolk County homes for 40+ years — not a rotating crew off a national dispatch. A real person answers the phone, day or night.
What’s included
Pillar 3 · Under 60 minutes
Four steps, every single time — from your call to a crew at your door, all the way through a claim handled for you. The same family from the first minute to the last.
Day or night. We stay calm with you and tell you what to do in the first few minutes.
We roll a real crew — not a subcontractor — to your Shirley home, fast.
Board-up, water extraction, structural drying — we stop the damage from spreading.
Full reconstruction by our licensed GC team, with your insurance claim managed for you.
Straight answers
From our Ronkonkoma base we stage crews across Suffolk County, built to reach Shirley in under 60 minutes, day or night. A real person answers your call 24/7 and tells you what to do while we’re on the way.
Please don't — puff-back soot is greasy and acidic, and wiping it the wrong way smears it and sets stains permanently, turning a cleanable surface into one that has to be repainted or replaced. The cleaning order and method genuinely matter here.
Often yes, as a sudden accidental event. We document the loss and handle the claim — puff backs are messier and more involved than they first look, and a proper scope makes for a cleaner claim.
Yes, with the right process. We deodorize at the source and clean the HVAC so soot and odor aren't re-circulated through the home. Surface cleaning alone leaves the smell behind.
From your neighbors
If you’ve got puff back & soot cleanup in your Shirley home right now, call — a real member of our family answers 24/7. Not an emergency yet? Leave your number and we’ll call you back.
24/7 Emergency line (631) 588-1110No pressure, no call center. For a covered loss, your insurance pays for the work — and we handle the entire claim for you.
24/7 · 365 days a year · On-site in under 60 minutes
Request a callback
For non-emergencies. We’ll call you back from a real local number.
Prefer email? info@restorationexperts.com