“What about my insurance?”
For a covered loss, your insurance pays for the work — and we manage the entire claim for you. We document the damage, file the paperwork, and meet your adjuster. You don’t fight that battle alone.
Nassau & Suffolk · 24/7 · On-site in under 60 minutes
24/7 Emergency Services
Disasters don't keep business hours. A real member of our family answers the phone 24/7 and we're on-site in under 60 minutes — to board up, stabilize, and stop the damage from spreading.
- IICRC Certified
- EPA Lead-Safe
- Licensed GC
- Fully Insured
Family-owned & operated since 1983 · Licensed General Contractor · Fully insured
- Ronkonkoma Rotary Club
- Proud Supporter of Local Veterans
Licensed & certified for 24/7 Emergency Services
Suffolk County HIC #H-39507 · Nassau County HIC #2017288-DCA · NYC DCA HIC #H18G6130000 · IICRC Firm #66387 · Licensed General Contractor · Fully insured
You’re not alone in this
Here’s how we handle 24/7 emergency response.
When something has just happened, the first hour decides how bad it gets. Our emergency service exists for exactly that hour: a real person answers — never voicemail, never a 1-800 queue — tells you what to do right now, and rolls a real crew to your door. We secure the property, stop the spread, and start the work, day or night, 365 days a year.
“Who am I letting in my home?”
A named, local family — not a rotating crew off a national dispatch. Three generations, family-owned for 40+ years, and a real person on the phone. We’ll see you at the grocery store next week.
What’s included
Our 24/7 Emergency Services service covers:
- A real person answering 24/7 — day, night, weekends, holidays
- On-site in under 60 minutes across Nassau & Suffolk
- Emergency board-up, roof tarping, and securing the property
- Immediate water extraction and damage mitigation
- Same-team handoff straight into full restoration and rebuild
- Insurance documentation started from the very first visit
Pillar 3 · Under 60 minutes
The Restoration Experts Standard
Four steps, every single time — from your call to a crew at your door, all the way through a claim handled for you. The same family from the first minute to the last.
1
You call, a person answers
Day or night. We stay calm with you and tell you what to do in the first few minutes.
2
On-site in under 60 minutes
We roll a real crew — not a subcontractor — to your Long Island home, fast.
3
We stabilize & dry
Board-up, water extraction, structural drying — we stop the damage from spreading.
4
We restore & handle the claim
Full reconstruction by our licensed GC team, with your insurance claim managed for you.
See the work
Hard to picture until you see it.
Restoration is hard to imagine until you’ve watched a damaged room become a finished one again. Here’s the before and after of a real Long Island home — handled start to finish, claim included.
Before
After
Featured project
A Long Island home, handled start to finish
- The problem
- A sudden 24/7 emergency response event that the homeowner had never dealt with before.
- What we did
- On-site inside the hour, stabilized the damage, then full reconstruction by our licensed GC team.
- The claim
- We documented the loss, filed the paperwork, and met the adjuster — the homeowner signed where we told them and nothing else.
Stabilized fast · rebuilt and claim closed, handled start to finish.
Straight answers
24/7 Emergency Services — common questions
Will an actual person answer if I call at 3am?
Yes. That's the entire point. You'll reach a member of our family — not voicemail and not a national call center — who will stay calm with you, tell you what to do in the first few minutes, and get a crew moving.
What should I do before you arrive?
We'll walk you through it on the call — usually that means stopping the water source if it's safe, shutting off power to affected areas if safe, and staying clear of any structural or biohazard danger. Mostly: take a breath. We're already on the way.
Is there a charge just to come out in an emergency?
We'll be straight with you on the phone about what to expect. For a covered loss, your insurance pays for the work — and we handle the claim. Price is not the thing to worry about in the first hour; stopping the damage is.
Do you really cover all of Long Island overnight?
Yes — Nassau and Suffolk are our home turf, with crews staged for under-60-minute response, and we reach into the boroughs and Westchester when needed. We've been doing this on the Island since 1983.
From your neighbors
Excellent reviews from Long Island homeowners.
Where we work
24/7 Emergency Services across Long Island
We respond to 24/7 emergency response in towns across Nassau and Suffolk. Find your town:
- Huntington
- Smithtown
- Commack
- Babylon
- Ronkonkoma
- Port Jefferson
- Patchogue
- Fire Island
- Islip
- Bay Shore
- Sayville
- Riverhead
- Hauppauge
- Brentwood
- Mastic
- Mastic Beach
- Center Moriches
- Eastport
- Shirley
- Lindenhurst
- Amityville
- Bellport
- Hampton Bays
- Westhampton Beach
- Southampton
- Sag Harbor
- Levittown
- Massapequa
- Hicksville
- Hempstead
- Freeport
- Long Beach
- Island Park
- Oceanside
- Baldwin
- Merrick
- Wantagh
- Seaford
You don’t have to figure this out alone.
If it’s happening right now, call — a real member of our family answers 24/7 and we’ll be on the way. Not an emergency yet? Leave your number and we’ll call you back.
24/7 Emergency line (631) 588-1110No pressure, no call center. For a covered loss, your insurance pays for the work — and we handle the entire claim for you.
24/7 · 365 days a year · On-site in under 60 minutes
Request a callback
For non-emergencies. We’ll call you back from a real local number.
Prefer email? info@restorationexperts.com