Terms of Service

Terms of Services

Last Updated: February 2026

These Terms & Conditions govern access to and use of our website and restoration services. By accessing this website or requesting services, you agree to these terms.

1. Eligibility

This website and related services are intended for individuals who are 18 years of age or older.

By using this website, you confirm that you meet this requirement.

Terms of Service must have the following:

Restoration Experts

Restoration Experts provides property restoration services including water damage restoration, fire and smoke damage cleanup, mold remediation, storm damage repair, and emergency property restoration. When you opt in to receive SMS messages from our company, you may receive messages related to service inquiries, appointment scheduling, project updates, inspection reminders, and customer support responses.

You can cancel the SMS service at any time. Just text “STOP” to the (631) 588-1110. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@restorationexperts.com

Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive [message frequency]. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: https://restorationexperts.com/privacy-policy

2. SMS Terms of Service

When you provide your phone number through our website forms or service requests, you agree to receive SMS messages from our company related to:

Restoration service updates
Appointment reminders
Inspection scheduling
Customer support responses
Service notifications

Message frequency may vary depending on project status.

Standard message and data rates may apply according to your mobile carrier.

You may cancel SMS communication at any time by replying STOP to any message.

For assistance, reply HELP or contact us through our email.

Mobile carriers are not responsible for delayed or undelivered messages.

For more details regarding data usage, please review our Privacy Policy.

3. Acceptable Website Use

You agree to use this website only for lawful purposes.

You must not:

Attempt unauthorized access to systems or data
Interfere with website functionality
Submit inaccurate or misleading information
Use the website for fraudulent or harmful activity

Access may be restricted if these conditions are violated.

4. Services

Our company provides property restoration services including:

Water damage restoration
Fire and smoke damage cleanup
Mold remediation
Storm damage repair
Emergency property restoration
Structural repairs and reconstruction

Service availability, timelines, and pricing may change depending on project conditions.

We reserve the right to decline or discontinue services when necessary.

5. Information Accuracy

Efforts are made to keep website information accurate and current. However, completeness or accuracy cannot be guaranteed at all times.

Use of information from this website remains at your own discretion.

6. User Responsibilities

When submitting forms or requesting services, you confirm that:

Information provided is accurate and current
You are authorized to request services for the property listed
Submissions made from your device remain your responsibility

7. Intellectual Property

All website content including text, graphics, images, logos, and design elements belongs to our company and is protected under applicable intellectual property laws.

Content may not be copied, reproduced, or reused without written permission.

8. External Platforms

Our website may rely on outside service platforms for functions such as:

Website hosting
Analytics tools
Payment processing
Customer communication systems

These platforms operate independently and maintain their own policies.

9. Limitation of Liability

To the fullest extent permitted by law, our company is not responsible for damages resulting from:

Website use
Temporary service interruptions
Technical errors
Unauthorized system access
Data loss or business disruption

10. Indemnification

You agree to protect and hold our company harmless from claims, damages, losses, or expenses resulting from:

Misuse of the website
Violation of these Terms
Violation of applicable laws

11. Website Availability

We work to keep the website accessible at all times. However, temporary interruptions may occur due to maintenance, updates, or technical issues.

12. External Links

The website may contain links to external websites for informational purposes. We do not control content or policies on those websites.

13. Governing Law

These Terms are governed by the laws of the State of New York.

14. Updates to These Terms

These Terms may be updated periodically. Updated versions become effective immediately after publication on this page.

Continued use of the website indicates acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms & Conditions, contact:

Restoration Experts
Email: info@restorationexperts.co