“What about my insurance?”
For a covered loss, your insurance pays for the work — and we manage the entire claim for you, from documenting the damage to meeting your adjuster in Ronkonkoma.
Three generations, family-owned 40+ years on Long Island On-site in under 60 minutes
We handle your insurance claim, start to finish
Ronkonkoma, Suffolk County · On-site in under 60 minutes
After a fire, we board up tonight, clear the soot and smoke odor the right way, and rebuild — one family from the first call through the final coat of paint.
Family-owned & operated since 1983 · Licensed General Contractor · Fully insured



Suffolk County HIC #H-39507 · Nassau County HIC #2017288-DCA · NYC DCA HIC #H18G6130000 · IICRC Firm #66387 · Licensed General Contractor · Fully insured
Ronkonkoma · Suffolk County
Ronkonkoma is our home base — central Suffolk, where our crews are staged for the fastest response on the Island. A lot of Ronkonkoma’s housing stock is established, single-family homes — finished basements, aging plumbing, and the wear that comes with time — exactly the conditions where a small problem becomes a big one fast. This is our home base — so for Ronkonkoma, no one on the Island is positioned to reach you faster.
Ronkonkoma is our home base in central Suffolk, near Lake Ronkonkoma and the LIRR hub, so our crews and equipment stage from here — no one on the Island reaches a Ronkonkoma home faster.
A fire leaves three problems behind: the structural damage, the soot and smoke that keep doing harm long after the flames are out, and the water from putting it out. We handle all three. Soot is acidic — it etches metal, stains surfaces, and works into everything porous — so the order and method of cleanup matters. We do it in the right sequence, then rebuild as your licensed GC.
For a covered loss, your insurance pays for the work — and we manage the entire claim for you, from documenting the damage to meeting your adjuster in Ronkonkoma.
A named, local family that has worked on Suffolk County homes for 40+ years — not a rotating crew off a national dispatch. A real person answers the phone, day or night.
What’s included
Pillar 3 · Under 60 minutes
Four steps, every single time — from your call to a crew at your door, all the way through a claim handled for you. The same family from the first minute to the last.
Day or night. We stay calm with you and tell you what to do in the first few minutes.
We roll a real crew — not a subcontractor — to your Ronkonkoma home, fast.
Board-up, water extraction, structural drying — we stop the damage from spreading.
Full reconstruction by our licensed GC team, with your insurance claim managed for you.
Straight answers
This is our home base — so for Ronkonkoma, no one on the Island is positioned to reach you faster. A real person answers your call 24/7 and tells you what to do while we’re on the way.
It's removable — but only with the right process. Surface cleaning alone leaves odor trapped in porous materials and the HVAC. We clean in sequence and use thermal fogging and air treatment to neutralize odor at the source, not perfume over it.
We'd strongly advise against it. Soot is acidic and smears — improper cleaning sets stains permanently and spreads residue. Wiping the wrong surface the wrong way can turn a cleanable wall into one that has to be replaced.
Yes. A puff back is when an oil furnace misfires and blows soot throughout the home — it looks like a fire happened without the fire. We clean the soot, deodorize, and address the furnace issue so it doesn't recur. See our Puff Back & Soot Cleanup service.
Completely. Fire claims are some of the most paperwork-heavy losses there are. We document everything, write the scope, manage the claim, and meet your adjuster — so you're not fighting that battle the week after a fire.
From your neighbors
If you’ve got fire & smoke damage in your Ronkonkoma home right now, call — a real member of our family answers 24/7. Not an emergency yet? Leave your number and we’ll call you back.
24/7 Emergency line (631) 588-1110No pressure, no call center. For a covered loss, your insurance pays for the work — and we handle the entire claim for you.
24/7 · 365 days a year · On-site in under 60 minutes
Request a callback
For non-emergencies. We’ll call you back from a real local number.
Prefer email? info@restorationexperts.com